ÏæÑÉ ÇáÊãíÒ æÇáÅÈÏÇÚ Ýì ÇÏÇÑÉ ÇáÎÏãÇÊ ÇáÚÇãÉ Ýì Ùá ãäåÌ ÇáÌæÏÉ ÇáÔÇãáÉ / ÏÈí
ÕÝÍÉ ÌÏíÏÉ 2
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ÈÇÚÊãÇÏ ãä ãÑßÒ ÇáÈÍæË æÇáÏÑÇÓÇÊ æÊÕÏíÞ ãä ÇáÎÇÑÌíÉ ÇáãÕÑíÉ
ááÊæÇÕá æÇáÊÓÌíá Ýí ÇáÏæÑÇÊ æãÚÑÝÉ ÊÝÇÕíá æÃãÇßä ÇáÇäÚÞÇÏ
ÇáÃÓÊÇÐÉ/ ÎæáÉ ÚßÇã
ÇÊÕÇá / æÇÊÓ : 00201025054242
ÇáÈÑíÏ ÇáÇáßÊÑæäí: khawla@itcegy.com
ÈáæÛÑ: http://training-courses-itcc.blogspot.com.eg/
ááÊæÇÕá ÚÈÑ ãæÞÚäÇ: http://itcegy-blog.com
ÊÞÏã åÐå ÇáÏæÑÇÊ ãä ÇáãÑßÒ ÇáÏæáí ááÊÏÑíÈ æÇáÇÓÊÔÇÑÇÊ ITCC
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ÏæÑÇÊ ÇáÕíÇäÉ æÇáÅäÊÇÌ
1. ÇáÇÓÊÈíÇä ÇáÇáßÊÑæäí æÇáÊÍáíá ÇáÇÍÕÇÆí \ Mail questionnaire and statistical analysis
2. ÊÍÞíÞ ÃåÏÇÝ ÇáÌæÏÉ æÇáÊãíÒ \ Achieving the goals of quality and excellence
3. ãåÇÑÇÊ ÇáÊÏÞíÞ Úáì ÇáÌÜæÏÉ \ Skills of quality control
4. ÏÈáæã ÇáÌæÏÉ ÇáÔÇãáÉ \ Total Quality Diploma
5. ÇáÚáÇÞÇÊ ÇáÚÇãÉ æÝÞÇð áãÚÇííÑ ÇáÌæÏÉ ÇáÔÇãáÉ æÇáÅÏÇÑÉ ÇáÇáßÊÑæäíÉ ÇáãÚÇÕÑÉ \ Public relations according to total quality criteria and contemporary e-management
6. ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ: ÃÏæÇÊ ãä ÃÌá ÇáÊÍÓíä ÇáãÓÊãÑ \ Total Quality Management: concept of Continuous Improvement
7. ÅÏÇÑÉ ÇáÌÜÜæÏÉ ÇáÔÇãáÜÜÉ ááÔÑßÇÊ æÇáãäÙãÇÊ \ Total Quality Management of companies and organizations
8. ÇáÌæÏÉ ÇáÔÇãáÉ æäÙã ÊÍáíá æÊÑÔíÏ ÞíÇÓ ÇáÇÏÇÁ \ Total Quality & analysis systems & performance measurement rationalization
9. ÏæÑÉ ÊÏÑíÈíÉ Íæá ÊÕãíã æÊÍáíá ÇáÇÓÊÈíÇäÇÊ æÇÓÊØáÇÚÇÊ ÇáÑÃí \ Training course of how to design and analysis surveys and opinion polls
10. ÇáÊãíÒ Ýí ÇáÃÏÇÁ ãä ÎáÇá ãÏÎá 6 ÓíÌãÇ \ Excellence in performance through the entrance of 6 Sigma
11. ÇÚÏÇÏ ÇáãÑÇÌÚ ÇáÏÇÎáì áäÙÇã ÇÏÇÑÉ ÇáÌæÏÉ \ Prepare the internal auditor of Quality Management System
12. ÇáÃÎÕÇÆí ÇáãÚÊãÏ Ýí ÅÏÇÑÉ äÙã ÇáÌæÏÉ \ Certified specialist in quality management systems
13. ÇáÚæÇãá ÇáËãÇäíÉ áÇäÔÇÁ äÙÇã ÅÏÇÑÉ ÇáÌæÏÉ ÇáãÓÊÏÇãÉ \ Eight factors to create a sustainable quality management system
14. ÇáÇÓÇáíÈ ÇáÍÏíËÉ áÊÈÓíØ ÇÌÑÇÁÇÊ äÙã ÇáÚãá Ýì Ùá ãäåÌ ÇáÌæÏÉ ÇáÔÇãáÉ \ Modern methods to simplify the procedures of work systems under total quality approach
15. ÊÎØíØ ÇáÞæí ÇáÚÇãáÉ ãä ãäÙæÑ ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ \ Labor forces planning from the perspective of total quality management
16. ÅÚÏÇÏ ÎØØ ÇáØæÇÑÆ æÝÑÞ ÅÏÇÑÉ ÇáÃÒãÇÊ æÇáßÝÇÁÇÊ Ýí ÚãáíÇÊ ÇáÅÎáÇÁ \ Prepare contingency plans and Crisis management teams in evacuation
17. ÇáÊãíÒ æÇáÅÈÏÇÚ Ýì ÇÏÇÑÉ ÇáÎÏãÇÊ ÇáÚÇãÉ Ýì Ùá ãäåÌ ÇáÌæÏÉ ÇáÔÇãáÉ \ Excellence and innovation in managing public services under the total quality approach
18. ÊÈÓíØ ÅÌÑÇÁÇÊ äÙã ÇáÚãá Ýí Ùá ãäåÌ ÇáÌæÏÉ ÇáÔÇãáÉ \ Simplify the procedures of work systems under the total quality approach
19. ÊäãíÉ ÇáãåÇÑÇÊ ÇáÅÔÑÇÝíÉ Úáì ÇáÎÏãÇÊ ÇáÚÇãÉ ááÃËÇË æÇáãßÊÈíÉ \ Development of public services Supervisory Skills for furniture and office
20. ÊÍÏíÏ ãÝåæã ÇáÚãá ÇáÌãÇÚí ááÌæÏÉ ÇáÔÇãáÉ ÝÜí ÅÏÇÑÉ ÇáãÜßÇÊÈ \ Know the concept of teamwork of TQM in office management
21. ÇÓÊÑÇÊíÌíÇÊ ÇáÊãíÒ æãåÇÑÇÊ ÇáÊØæíÑ ÇáãÓÊãÑ Ýí ÇٕÏÇÑÉ ÇáÎÏãÇÊ ÇáÝäíÉ \ Strategies of excellence and skills of continuous development in Technical Services Department
22. ÇáÇÓÇáíÈ ÇáÍÏíËÉ áÅÏÇÑÉ ÇáãßÊÈÇÊ æãÑÇßÒ ÇáãÚáæãÇÊ ÇáÚÑÈíÉ áãÚÇííÑ ÇáÌæÏÉ ÇáÔÇãáÉ \ Modern methods of managing libraries and Arab information centers according to the total quality standards
23. ãÑÇÞÈÉ æÖãÇä ÇáÌæÏÉ Ýì ÇáãÔÇÑíÚ \ Quality assurance and control in projects
24. ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ TQM æÇáÊÍÓíä ÇáãÓÊãÑ (ãäåÌíÉ ßÇíÒä) \ Total quality management TQM and continuous improvement (kaizen)
25. ÎÈíÑ ÌæÏÉ ãÚÊãÏ \ Certified Quality Expert
26. ÇÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ æ äÙÇã Çá (ISO9001) æ ÊÚÏíáÇÊ ÇÕÏÇÑ 2008 \ Total quality management & (ISO9001) system & Amendments issued in 2008
27. ÇáãåÇÑÇÊ ÇáÅÈÏÇÚíÉ ÇáÝÚÇáÉ ááÞíÇÏÇÊ ÇáäÓÇÆíÉ Ýí Ùá ãäåÌ ÇáÌæÏÉ ÇáÔÇãáÉ æÇáÊÎØíØ ÇáÇÓÊÑÇÊíÌí \ Effective creative skills for women leaders under the approach of total quality and strategic planning
28. ÊØÈíÞ ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ Ýí äÙÜã ÇáÊÏÑíÈ \ Applying total quality management in training systems
29. Ïáíá äÙÇã ÅÏÇÑÉ ÇáÌæÏÉ æ ÇáÊÏÞíÞ ÇáÏÇÎáí 9001 \ Quality Management System & Internal Audit 9001
30. ãÝÇåíã ÇáÌæÏÉ ÇáÔÇãáÉ Ýí ÅÏÇÑÉ ÇáÊÏÑíÈ æÇáÊØæíÑ \ Total Quality concepts in training and development department
31. ãÑÇÍá ÊØÈíÞ ÇáãÝÇåíã ÇáãÊÞÏãÉ ááÌæÏÉ ÇáÔÇãáÉ Ýí ÅÏÇÑÉ ÇáãßÇÊÈ \ Stages of applying the advanced concepts of total quality management in offices
32. ÇáÇٔÓÇáíÈ ÇáÍÏíËÉ áÊÈÓíØ ÇÌÑÇÁÇÊ äÙã ÇáÚãá Ýì Ùá ãäåÌ ÇáÌæÏÉ ÇáÔÇãáÉ \ Modern methods to simplify the procedures of work systems under total quality approach
33. ÇáÊãíÒ æÇáÅÈÏÇÚ Ýì ÇÏÇÑÉ ÇáÎÏãÇÊ ÇáÚÇãÉ Ýì Ùá ãäåÌ ÇáÌæÏÉ ÇáÔÇãáÉ \ Excellence and innovation in managing public services under the total quality approach
34. ãåÇÑÇÊ ÇáÊÏÞíÞ Úáì ÇáÌÜÜÜæÏÉ \ Skills of quality control
35. ÇٕÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÜÜÜÉ ÈãÝåæã ÓÊÉ ÓíÌãÇ T.Q.M. \ Total quality management TQM through the concept of Six Sigma
36. ÇٕÚÜÇÏÉ ÈäÜÇÁ ÇáãäÙãÜÇÊ æÝÞÜÇð áãÝåÜÜæã ÇáÌÜÜæÏÉ ÇáÔÜÇãáÜÜÉ \ Organizations rebuilding in accordance with the concept of total quality
37. ÅÏÇÑÉ ÇáÌÜÜæÏÉ ÇáÔÇãáÜÜÉ ááÔÑßÇÊ æÇáãäÙãÇÊ \ Total quality management for companies and organizations
38. ÊØÈíÞ ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ Ýì äÙÜã ÇáÊÏÑíÈ \ Applying total quality management in training systems
39. ÇáãåÇÑÇÊ ÇáÅÈÏÇÚíÉ ÇáÝÚÇáÉ ááÞíÇÏÇÊ ÇáäÓÇÆíÉ Ýì Ùá ãäåÌ ÇáÌæÏÉ ÇáÔÇãáÉ æÇáÊÎØíØ ÇáÇÓÊÑÇÊíÌí \ Effective creative skills for women leaders under the approach of total quality and strategic planning
40. ÇáÎØæÇÊ ÇáÚãáíÉ áÅÏÇÑÉ ÇáÌæÏÉ ÈÑæÍ ÇáÝÑíÞ \ Practical steps of quality management by team spirit
41. ãåÇÑÇÊ ÇáÊÎØíØ ÇáÇÓÊÑÇÊíÌí ááÊÍæá ÇáãÄÓÓí äÍæ ÇáÌæÏÉ ÇáÔÇãáÉ \ Strategic planning skills of institutional shift towards total quality
42. ÇáÇÓÊÑÇÊíÌíÉ ÇáÇٕÏÇÑíÉ ÓÊÉ ÓíÌãÇ Six Sigma ÇáÇٕäØáÇÞÉ ÇáÝÇÆÞÉ Ýí ÊÍÓíä ÇáÌæÏÉ \ Six Sigma management strategy (Super start in quality improvement)
43. ÇÓÊÑÇÊíÌíÇÊ ÇáÌæÏÉ ÇáÔÇãáÉ Ýì ÇáÇÏÇÁ ÇáÍßæãí ÈÇÓÊÎÏÇã 6 ÓíÌãÇ \ Total quality strategies of governmental performance using 6 Sigma
44. ÇáãÝåæã ÇáÍÏíË ááÎÏãÇÊ ÇáÚÇãÉ Ýì Ùá ãäåÌ ÇáÌæÏÉ ÇáÔÇãáÉ \ Modern concept of public services under the total quality approach
45. ÇáÌÜÜæÏÉ ÇáÔÇãÜÜáÉ Ýì ÇáÊÚáíã ÇáÌÇãÚí \ Total quality of university education
46. ÇáÇٕÏÇÑÉ ÇáãÚÇÕÑÉ ÈÊØÈíÞ ãÝÇåíã ÇáÌæÏÉ ÇáÔÇãáÉ \ Contemporary application of total quality management concepts
47. ÇٕÏÇÑÉ ÇáÌÜÜæÏÉ ÇáÔÜÇãáÜÜÜÉ ( ÇٔÏæÇÊ ÇáÊÍÓíÜä ÇáãÓÊãÜÑ ) \ Total Quality Management (continuous improvement tools)
48. ãÑÇÍá ÊØÈíÞ ÇáãÝÇåíã ÇáãÊÞÏãÉ ááÌæÏÉ ÇáÔÇãáÉ Ýì ÅÏÇÑÉ ÇáãßÇÊÈ \ Stages of applying the advanced concepts of total quality management in offices
49. ãÈÇÏÆ ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ \ Principles of Total quality management
50. ãÝåæã ËÞÇÝÉ ÇáÊÛííÑ Ýí ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ \ Concept of culture change in Total Quality Management
51. ãÝåæã ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ \ Concept of Total quality management
52. ÇáãäåÌ ÇáÃæÑÈí Ýí ÇáÊÎØíØ ÇáÇÓÊÑÇÊíÌí æÊÍÞíÞ ÇáÌæÏÉ ÇáÔÇãáÉ \ European approach of strategic planning and total quality achieving
53. ÇÓÊÑÇÊíÌíÇÊ ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ \ Total quality management strategies
54. Íæá ÅÏÇÑÉ ÚãáíÇÊ ÇáÌæÏÉ \ Quality processes management
55. ÊØÈíÞ ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ Ýí äÙÜã ÇáÊÏÑíÈ \ Applying total quality management in training systems
56. Ïáíá äÙÇã ÅÏÇÑÉ ÇáÌæÏÉ æ ÇáÊÏÞíÞ ÇáÏÇÎáí 9001 \ Quality Management System & Internal Audit 9001
57. ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ \ Total Quality Management
58. ãÔÇßá ÊØÈíÞ ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ æØÑÞ ÍáåÇ \ Problems of applying the total quality management and its solution methods
59. äÙÇã ÇÏÇÑÉ ÇáÌæÏÉ ÂíÒæ 22000 \ Quality Management System ISO 22000
60. ÇáÇÊÌÇåÇÊ ÇáÍÏíËÉ ááÈÍË ÇáÚáãí Ýí ÇáÓáæß ÇáÇäÓÇäí \ Recent trends of scientific research of human behavior
61. ÔåÇÏÉ ÇÚÏÇÏ ßÈíÑ ãÑÇÌÚì ÇáÃíÒæ 14001/2015 \ Senior Auditor Training ISO 14001/2015 certification
62. ÇáÌæÏÉ Ýì ÇáãÓÊÔÝíÇÊ \ Quality in hospitals
63. ÇáÇíÒæ 17025 æäÙã ÇÊÍÇÏ ÇáãÚÇãá ISO 17025 \ ISO 17025 & Laboratory incorporation system ISO 17025
64. ÅÏÇÑÉ ÇáãÄÓÓÇÊ ÇáÊÏÑíÈíÉ æÝÞ ÇáãÚÇííÑ ÇáÏæáíÉ ááÇíÒæ 9001 - 2008 \ Training institutions managementin accordance with the international standards of ISO 9001 - 2008
65. ÊØÈíÞ ãÚÇííÑ ÇáÌæÏÉ ÇáÔÇãáÉ Úáì ÇáãØÇÚã \ Applying the standards of total quality at restaurants
66. ÊÞییã æÊØæíÑ ÂÏÇÁ ÇáãÄÓÓÇÊ ÇáÌÇãÚیÉ \ Assess and improve the performance of university institutions
67. ÊØÈíÞ ãÚÇííÑ ÇáÌæÏÉ ÇáÔÇãáÉ Ýí ÇáÊÏÑíÈ \ Applying the standards of total quality in training
68. ÅÚÏÇÏ ãæÙÝí ÇáÕÝæÝ ÇáÃãÇãíÉ (ãÝÇåíã ÇáÎÏãÉ æÇáÊÚÇãá) \ Preparing Frontline Staff (service and communication concepts )
69. ÇáÊÎØíØ ÇáÇÓÊÑÇÊíÌí \ Strategic Planning
70. Íá ÇáãÔßáÇÊ æÇÊÎÇÐ ÇáÞÑÇÑ \ Problem-solving and decision-making
71. ÊÎØíØ æÞíÇÓ ÝÇÚáíÉ æßÝÇÁÉ ÇáÃÏÇÁ ÇáæÙíÝí \ Plan and measure the effectiveness and the efficiency of job performance
72. ÇáÌæÏÉ Ýì ÇáãÓÊÔÝíÇÊ \ Quality in hospitals
73. ãÔÇßá ÊØÈíÞ ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ æØÑÞ ÍáåÇ \ Problems of applying the total quality management and its solution methods
74. ãÑÇÞÈÉ æÖãÇä ÇáÌæÏÉ Ýì ÇáãÔÇÑíÚ \ Quality control and assurance in projects
75. ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ \ Total Quality Management
76. ÇáãäåÌ ÇáÃæÑÈí Ýí ÇáÊÎØíØ ÇáÇÓÊÑÇÊíÌí æÊÍÞíÞ ÇáÌæÏÉ ÇáÔÇãáÉ \ European approach of strategic planning and total quality achieving
77. ÊÍÞíÞ ÃåÏÇÝ ÇáÌæÏÉ æÇáÊãíÒ \ Achieving the goals of quality
78. ÇáÌæÏÉ ÇáÔÇãáÉ æäÙã ÊÍáíá æÊÑÔíÏ ÞíÇÓ ÇáÇÏÇÁ \ Total Quality & analysis systems & performance measurement rationalization
79. ÏæÑÉ ÊÏÑíÈíÉ Íæá ÊÕãíã æÊÍáíá ÇáÇÓÊÈíÇäÇÊ æÇÓÊØáÇÚÇÊ ÇáÑÃí \ Training course of how to design and analysis surveys and opinion polls
80. ÊäãíÉ ÇáãåÇÑÇÊ ÇáÅÔÑÇÝíÉ æÈäÇÁ ÝÑÞ ÇáÚãá ÐÇÊíÉ ÇáÊæÌíå \ Develping the supervisory skills & Building the self-directed work teams
81. ÊÈÓíØ ÇáÚãáíÇÊ æÅÌÑÇÁÇÊ ÇáÚãá \ Simplification of Work Processes & Procedures
82. ÅÏÇÑÉ ÇáÅäÊÇÌ æãÑÇÞÈÉ ÇáÌæÏÉ \ Production management and quality control
83. ÇáÊÏÑíÈ ÈÇÓÊÎÏÇã ÇáÌæÏÉ ÇáÔÇãáÉ \ Training using Total Quality
84. äÙã ÅÏÇÑÉ ÇáÌæÏÉ æÝÞÇð ááãæÇÕÝÉ ÇáÞíÇÓíÉ ÇáÏæáíÜÜÜÜÜÜÉ þISO 9001:2015ý \ Quality management systemsaccording to the international standard ISO 9001: 2015
85. ÇÓÊÑÇÊíÌíÇÊ ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ \ Strategies of total quality management
86. Íæá ÅÏÇÑÉ ÚãáíÇÊ ÇáÌæÏÉ \ Quality management processes
87. ÇáÊãíÒ æÇٕÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ ááãæÇÑÏ ÇáÈÔÑíÉ æ ÔÜÜæٔæä ÇáãæÙÝíä æÇáÊØæíÑ ÇáÇÏÇÑì \ Excellence and total quality management of human resources, personnel and administrative development
88. ãÑÇÍá ÊØÈíÞ ÇáãÝÇåíã ÇáãÊÞÏãÉ ááÌæÏÉ ÇáÔÇãáÉ Ýí ÅÏÇÑÉ ÇáãßÇÊÈ \ Stages of applying the advanced concepts of total quality management in offices
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